How to reach us
You can get in touch in whichever way suits you, knowing there is always someone on our team behind each channel. By email, write to [email protected] for anything that needs a detailed reply. Through the contact form, fill in the fields below and your message goes straight to the person responsible for that part of the site.
Where we are
Our registered office is at 50 Bridge Street, Sydney NSW 2000, Australia. This is where the site is maintained and where every published page is written, checked and updated.
What we handle
Whether it is a question about the mechanics, a figure in the paytable, a problem loading the demo, a correction to something we published, a technical fault or a proposal to work together, the message reaches the person who owns that area of the site. Requests about your personal information, including access, correction or deletion, are handled the same way and answered directly.
What falls outside our reach
We are an information resource, not a gambling operator: we run no player accounts, hold no funds, award no bonuses and have no access to the outcome of any spin. The games themselves are supplied by Pragmatic Play and certified by the Malta Gaming Authority, the UK Gambling Commission and the Gibraltar Gambling Commissioner, none of which we control. If your issue involves money, an account or a specific result, only the operator you played with can resolve it, so contact their support team directly.
Response times
Messages sent by email and through the form are handled within 24 hours of arrival, and in practice usually sooner. We read each one properly and write a considered answer to what you actually asked, rather than sending a template. No automated replies, no canned text.
Contact Form:
